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Healthcare service management : a data-driven systems approach / Li Tao, Jiming Liu
Cham, Switzerland : Springer, 2019
xvii, 168 pages. : illustrations ; 25 cm.
Ký hiệu phân loại (DDC): 362.1068
Healthcare service systems are of profound importance in promoting the public health and wellness of people. This book introduces a data-driven complex systems modeling approach (D2CSM) to systematically understand and improve the essence of healthcare service systems. In particular, this data-driven approach provides new perspectives on health service performance by unveiling the causes for service disparity, such as spatio-temporal variations in wait times across different hospitals.
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