Dòng Nội dung
1
Health care quality management : tools and applications / Thomas K. Ross
San Francisco : Jossey-Bass, a Wiley Brand, 2014
xxiv, 591 pages. : illustrations (some color) ; 25 cm.
Ký hiệu phân loại (DDC): 362.1068
Increasingly health care organizations are challenged to improve patient outcomes, redesign business processes, and execute quality and risk management initiatives. Health Care Quality Management offers anintroduction to the field and practice of quality management, provides hands-on experience with Excel and other tools, and shows how these principles are adopted by health care organizations to improve patient outcomes and program quality. The book includes case studies to illustrate how patient outcomes have been improved and business processes redesigned to achieve improvements in
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2
Healthcare service management : a data-driven systems approach / Li Tao, Jiming Liu
Cham, Switzerland : Springer, 2019
xvii, 168 pages. : illustrations ; 25 cm.
Ký hiệu phân loại (DDC): 362.1068
Healthcare service systems are of profound importance in promoting the public health and wellness of people. This book introduces a data-driven complex systems modeling approach (D2CSM) to systematically understand and improve the essence of healthcare service systems. In particular, this data-driven approach provides new perspectives on health service performance by unveiling the causes for service disparity, such as spatio-temporal variations in wait times across different hospitals.
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