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  • Sách tham khảo
  • Ký hiệu PL/XG: 647.94 B246
    Nhan đề: Hotel front office management /
ISBN 9780470637524
DDC 647.94
Tác giả CN Bardi, James A
Nhan đề Hotel front office management / James A. Bardi
Lần xuất bản Fifth edition
Thông tin xuất bản Hoboken, New Jersey : Wiley, 2011
Mô tả vật lý 492 p. : ill ; 25 cm.
Tóm tắt "Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics"--$cProvided by publisher.
Từ khóa tự do Hotel management
Khoa Khoa Du lịch và Việt Nam học
Địa chỉ 300Q12_Kho Mượn_02(2): 063574-5
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041 |aeng
044 |anju
082 |a647.94|bB246|223
100 |aBardi, James A|d1947-
245 |aHotel front office management / |cJames A. Bardi
250 |aFifth edition
260 |aHoboken, New Jersey : |bWiley, |c2011
300 |a492 p. : |bill ; |c25 cm.
504|aIncludes bibliographical references and index.
520|a"Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics"--$cProvided by publisher.
541 |aMua
653 |aHotel management
690 |aKhoa Du lịch và Việt Nam học
691|aQuản trị khách sạn
692|aNGHIỆP VỤ KHÁCH SẠN 1 MODULE (PROFESSIONAL HOSPITALITY 1 MODULE)
852|a300|bQ12_Kho Mượn_02|j(2): 063574-5
8561|uhttp://elib.ntt.edu.vn/documentdata01/2 tailieuthamkhao/anhbiasach/13873_hotelfrontofficethumbimage.jpg
890|a2|b2|c0|d0
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1 063574 Q12_Kho Mượn_02 647.94 B246 Sách mượn về nhà 1
2 063575 Q12_Kho Mượn_02 647.94 B246 Sách mượn về nhà 2

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