This paper examines the impact of non-credit services on Vietnamese bank performance from 2008 to 2017. The research investigates the impact of microeconomic factors, including non-interest service, capital ratio, overheads, loan assets, deposit assets, bank size, and number of ATMs. The empirical results suggest that the size of banks, non-credit services, deposit assets and overheads have been found to have a significant effect on bank performance. Moreover, our results demonstrate that income derived from non-credit services positively and significantly impacts bank performance estimated by Return on Assets (ROA) and Return on Equity (ROE). The study will address endogeneity issues through the Generalized Method of Moments (GMM) and the Two-stage least square method. Our results highlight the importance of income diversification to optimize banks’ operational efficiency in the coming years. The study also explains the positive effect of non-credit services on bank performance. Bank service contributes to the diversification of a bank’s products and services, thereby attracting more customers and retaining customers. Moreover, the development of non-credit products also increases a bank’s position and disperses risks for the bank.

The complicated epidemic situation has made e-commerce platforms grow vigorously because the demand for purchasing on the Internet is increasing day by day. In this paper, the authors aim to determine the factors affecting the satisfaction of Gen Z customers with the promotional programs of e-commerce platforms in Vietnam. Data was collected from 334 Gen Z customers. The analysis results show that there are three factors affecting service quality including security, responsiveness, and payment. Furthermore, these factors have an influence on customer satisfaction as well. Based on the research results, the authors also offer some recommendations for improving the quality of e-commerce platforms and increasing their competitiveness in the current context.

This study aims to review the effects of intellectual capital on enterprises' sustainable growth and proposes a research agenda to the literature. Seven relevant studies published in journals indexed in the Web of Science and Scopus were selected and reviewed by systematically searching the relevant database. The study applied the co-occurrence technique by the VOSviewer application to detect the limitations of prior studies. Review results reveal that intellectual capital is measured by many different methods and comprises many components. Most empirical studies concluded the positive effect of enterprises’ intellectual capital on sustainable growth. However, others only find out the general effect of intellectual capital on sustainable growth or the effect of some components of intellectual capital on sustainable growth. Building upon such research gaps, the study proposes a model for such a relationship and the moderating role of the management experience of the top management team on the association to improve the robustness of future studies in the field.

This current paper reassesses the controversial discourse regarding the impact of population growth on national economies using data from 66 countries that constitute 85 per cent of the global population. The panel data spans through the periods 2001-2019. The variables include GDP per capita (regressand), aggregate population, fertility rate, life expectancy, crude death rate and gross fixed capital formation. The fixed effects estimator and panel causality tests were utilized to estimate the data. Findings from the fixed effects model suggests that GDP per capita is adversely and significantly predicted by the aggregate population and fertility rate whereas, gross fixed capital formation and crude death rate exert a positive significant effect on the regressand. Surprisingly, the panel causality result advances that there is a two-way causality between the regressand and the regressors. Following the findings, it is recommended that pragmatic policy measures that will control the rising fertility rate, encourage skill acquisition programs and raise employment generation for the rising population will be a welcome develop ment.

The abnormal initial return of Initial Public Offerings (IPOs) has become an interesting financial phenomenon that attracts many researchers’ interest. This phenomenon has become more attractive because IPOs have increased during the pandemic since 2021. This study investigates whether the positive initial performance of IPO stock led to underpricing or overvaluation in a broader context in the form of literature reviews. After elaborating and analyzing several related studies, theories and empirical research in the literature, this research finds that the aftermarket has a lower performance than the initial one. It shows that abnormal initial returns tend to be caused by investors’ overvaluation and overreaction instead of underpricing.