Dòng Nội dung
1
Professional management of housekeeping operations / Thomas J A Jones; Robert J Martin
Hoboken, N.J. : John Wiley & Sons, 2005.
528 pages. : illustrations
Ký hiệu phân loại (DDC): 647.94068
"For students in hotel and restaurant management and professionals seeking to enhance their management capacities, this book continues to be an indispensable resource for leading a winning housekeeping operation in any establishment, from the smallest bed-and-breakfast to the largest luxury resort."
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2
Professional management of housekeeping operations /Thomas J.A. Jones.
Hoboken, N.J. : John Wiley & Sons, 2008
491 pages. : ill.
Ký hiệu phân loại (DDC): 647.94092
Now in its fifth edition, Professional Management of Housekeeping Operations is the essential practical introduction to the field, a complete course ranging from key principles of management to budgeting, from staff scheduling to cleaning. With expanded attention to leadership and training, budgeting and cost control, and the increasingly vital responsibility for environmentally safe cleaning, the latest edition of this industry standard also includes new case studies that help readers grasp concepts in a real-world setting.
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