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Professional management of housekeeping operations / Thomas J A Jones; Robert J Martin Hoboken, N.J. : John Wiley & Sons, 2005. 528 pages. : illustrations Ký hiệu phân loại (DDC): 647.94068 "For students in hotel and restaurant management and professionals seeking to enhance their management capacities, this book continues to be an indispensable resource for leading a winning housekeeping operation in any establishment, from the smallest bed-and-breakfast to the largest luxury resort." Số bản sách:
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