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International Dictionary of Hospitality Management / Judy Holcomb, Abraham Pizam
Boston : Elsevier, 2008
xxii, 314 p. ;
Ký hiệu phân loại (DDC): 647.95068
The International Dictionary of Hospitality Management is the must have companion for all those working or studying in the field of hospitality management. With over 728 entries, it covers everything you need to know, from a concise definition of back office systems, to management accounting and yield management.It covers all of the relevant issues in the field of hospitality management from both a sectoral level:* Lodging* Restaurants and Food service* Time-share* Clubs* EventsAs well as a functional one:* Accounting and Finance* Marketing* Strategic Management* Human Resources* Information T.
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International Encyclopedia of Hospitality Management / Abraham Pizam
Elsevier, 2010
730 pages. : ill.
Ký hiệu phân loại (DDC): 647.94068
The International Encyclopedia of Hospitality Management is the definitive reference work for any individual studying or working in the hospitality industry. This new edition updates and significantly revises 25% of the entries and has an additional 20 new entries. New online material makes it the most up-to-date and accessible Hospitality Management encyclopedia on the market.
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Tourism, security and safety : from theory to practice / Y Mansfeld; Abraham Pizam
Burlington, MA : Elsevier Butterworth-Heinemann, 2006
376 pages. : illustrations
Ký hiệu phân loại (DDC): 338.4791
The topic of safety and security in the tourism industry is of vital importance globally. In recent years, and mainly after the 9/11 event, both academics and practitioners have started to look into crisis management issues seeking workable solutions in order to mitigate the negative impacts of safety and security incidences on the tourism industry and affected destinations. Tourism, Safety and Security: a multi dimensional analysis brings together the writings of international leading academics and practitioners in this field to discuss prevention measures and crisis management options, in incidences of tourism safety and security. The layout and content of the book are aimed at analyzing different types of safety and security problems as well as finding managerial strategies and tactics to address them. Divided into four sections this book looks at: Tourism and security issues: including the impact of terror in the hotel market in Israel Tourism and crime issues: including premises liability, drug trafficking, theft and street robbery Tourism and safety Issues: including the impact of SARS in Asia and Foot and Mouth Disease in the UK Tourism crisis management issues: including the 9/11 crisis, public relations, and the aftermath of the Bali bombings Each chapter has a user friendly structure including study objectives, concept definitions and review questions. Global view on the relationship between tourism and safety & security issues The only book that addresses the subject matter from a multi dimensional perspective incorporating the disciplines of hospitality, tourism, geography, management, sociology, psychology, criminology, etc. Chapters that cover various aspects and methodologies, such as theoretical, empirical and case studies.
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