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Managing people in the hospitality industry / Michael Riley
London : Routledge, 2019
212 p.
Ký hiệu phân loại (DDC): 647.94068
This is a book about being a successful manager in the complex hospitality industry. Approaching the subject in the context of personal development, it offers future managers essential knowledge and insight into the opportunities, the constraints, the problems and the solutions that face management at any level in the industry.
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Tourism employment : analysis and planning / Michael Riley; Adele Ladkin; Edith Szivas
Clevedon ; Buffalo : Channel View Publications, 2002.
209 pages. : illustrations
Ký hiệu phân loại (DDC): 338.4791
This book is an attempt to understand tourism employment in a holistic way. Using ideas from labour economics, work psychology and industrial sociology the authors look at tourism employment in both its workplace context and its wider economic and social environment and attempt to tell a coherent story. Both behavioural and economic perspectives are used to address questions that are salient to manpower planning, education planning and tourism management. By examining the diversity and commonality within occupations against the background of a dynamic labour market the text develops themes th.
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