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Handbook on business process management 2 : strategic alignment, governance, people and culture / Jan vom Brocke; Michael Rosemann
Berlin ; London : Springer, 2010
tr. ; cm.
Ký hiệu phân loại (DDC): 658.500285
Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the conformance of corporate activities. This Handbook presents in two volumes the contemporary body of knowledge as articulated by the world's leading BPM thought leaders. This second volume focuses on the managerial and organizational challenges of Business Process Managem.
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