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Psychological aspects of crisis negotiation / Thomas Strentz
New York, NY : CRC Press, 2018
xviii, 334 pages. ; 24 cm.
Ký hiệu phân loại (DDC): 158.5
Psychological Aspects of Crisis Negotiation, Third Edition, explores the methods and strategies for confronting the nine types of subjects typically encountered in hostage/suicide sieges by correctional staff and law enforcement crisis negotiators. Strentz, an experienced negotiator who designed and directed the FBI’s hostage negotiator program, lays out the critical elements that are required for a successful encounter with a hostage taker or other malfeasant.
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