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Crisis communication strategies : how to prepare in advance, respond effectively and recover in full / Amanda Coleman
London ; New York, NY : Kogan Page, 2020
xviii, 201 pages. : illustrations ; 24 cm.
Ký hiệu phân loại (DDC): 658.45
"Crisis communication is high stakes work. For communications managers and PR professionals, it's likely to be the most stressful time of their working life. Crisis Communication Strategies is a must-have handbook for laying the groundwork before a crisis hits, meaning that when the inevitable day comes, the company already has policies and procedures in place to leap into meaningful action without delay. Crisis Communication Strategies is unique in the way it equips readers to deal with any kind of crisis - whether caused by internal error, customer action, natural disasters, terrorism or political upheaval. Moving chronologically, the book opens by looking at the skills, policies and procedures that should be set up in advance, during times of normal business operations. It then moves on to look at how those procedures can be activated when a crisis occurs and during the immediate response. Finally, it delivers strategies for true long-term recovery for both the company itself and, where necessary, the wider community. Packed with actionable tips, checklists and global case studies, Crisis Communication Strategies is the essential guide to protecting your company and building true, long-term resilience"--
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Environmental hazards : methodologies for risk assessment and management / Nicolas R Dalezios (editor)
London : IWA Publishing, 2017
560 pages : illustrations (some color), color maps ; 24 cm
Ký hiệu phân loại (DDC): 363.34
From the beginning of 21st century, there has been an awareness of risk in the environment along with a growing concern for the continuing potential damage caused by hazards. In order to ensure environmental sustainability, a better understanding of natural disasters and their impacts is essential. It has been recognized that a holistic and integrated approach to environmental hazards needs to be attempted using common methodologies, such as risk analysis, which involves risk management and risk assessment. Indeed, risk management means reducing the threats posed by known hazards, whereas at the same time accepting unmanageable risks and maximizing any related benefits. The risk management framework involves evaluating the importance of a risk, either quantitatively or qualitatively. Risk assessment comprises three steps, namely risk identification (data base, event monitoring, statistical inference), risk estimation (magnitude, frequency, economic costs) and risk evaluation (cost-benefit analysis). Nevertheless, the risk management framework also includes a fourth step, risk governance, i.e. the need for a feedback of all the risk assessment undertakings. There is currently a lack of such feedback which constitutes a serious deficiency in the reduction of environmental hazards. This book emphasises methodological approaches and procedures of the three main components in the study of environmental hazards, namely forecasting - nowcasting (before), monitoring (during) and assessment (after), based on geoinformatic technologies and data and simulation through examples and case studies. These are considered within the risk management framework and, in particular, within the three components of risk assessment, namely risk identification, risk estimation and risk evaluation. This approach is a contemporary and innovative procedure and constitutes current research in the field of environmental hazards. Environmental Hazards Methodologies for Risk Assessment and Management covers hydrological hazards (floods, droughts, storms, hail, desertification), biophysical hazards (frost, heat waves, epidemics, forest fires), geological hazards (landslides, snow avalanches), tectonic hazards (earthquakes, volcanoes), and technological hazards. This book provides a text and a resource on environmental hazards for senior undergraduate students, graduate students on all courses related to environmental hazards and risk assessment and management. It is a valuable handbook for researchers and professionals of environmental science, environmental economics and management, and engineering. Editor: Nicolas R. Dalezios, University of Thessaly, Greece.
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Tourism crisis and disaster management in the Asia-Pacific / [Edited by] Brent W Ritchie; Kom Campiranon
Wallingford, Oxfordshire : CABI, 2015.
285 pages. : color illustrations
Ký hiệu phân loại (DDC): 910.684
The aim of this book is to contribute a much deeper understanding of tourism crisis and disaster management with a specific focus on the Asia-Pacific. Chapters contributed by international tourism scholars and practitioners discuss both the theoretical and practical approaches towards successful crisis management. This book examines a number of crisis and disaster types, including crises caused by crime, natural
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