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Breaking bad habits : defy industry norms and reinvigorate your business / Freek Vermeulen
Boston, Massachusetts : Harvard Business Review Press, 2017
vii, 251 pages : illustrations ; 22 cm.
Ký hiệu phân loại (DDC): 658.4063
Every organization follows a set of best practices - ideas, processes, and philosophies that have become accepted in their respective industries. In many cases, best practices are a good thing: they allow organizations to operate more quickly and efficiently. But, even though they're created and then followed with good intentions, best practices can also have pernicious effects. In the UK, for example, the government ranked IVF clinics based on their success rates, and made the rankings public. On the surface, this seems like a good thing. The government, in an effort to be more transparent, was hoping to provide patients as much information as possible. The problem is that the rankings changed the behavior of a lot of clinics, mostly in negative ways. With the rankings in mind, clinic administrators sought patients with a high-probability of getting pregnant in order to goose their success rates and climb higher in the rankings. In the end, the best practice led to bad incentives and misinformed patients. In Breaking Bad Habits, Freek Vermeulen explains the hidden dangers of best practices, how to identify the bad from the good, and how to protect oneself in the future. Most important, he also offers a path toward competitive advantage: once companies weed out their worse practices, they can transform their previous inefficiencies into new sources of innovation
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Work systems and the methods, measurement, and management of work / Mikell P Groover
Harlow, Essex : Pearson, 2014
ii, 740 pages. : illustrations ; 28 cm.
Ký hiệu phân loại (DDC): 658.542
For sophomore or junior-level courses in industrial engineering. Divided into two major areas of study – work systems, and work methods, measurement, and management – this guidebook provides up-to-date, quantitative coverage of work systems and how work is analyzed and designed. Thorough, broad-based coverage addresses nearly all of the traditional topics of industrial engineering that relate to work systems and work science. The author’s quantitative approach summarizes many aspects of work systems, operations analysis, and work measurement using mathematical equations and quantitative examples.
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