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Designing for service : key issues and new directions / Daniela Sangiorgi; Alison Prendiville
London ; New York, NY : Bloomsbury Academic, an imprint of Bloomsbury Publishing Plc, 2017
xxii, 258 pages. : illustrations ; 26 cm.
Ký hiệu phân loại (DDC): 658.4
Designing for Service aims to problematize the field in order to inform a more critical debate within service design, thereby supporting its development beyond the pure methodological discussions that currently dominate the field. The contributors to this innovative volume consider the practice of service design, ethical challenges designers may encounter, and the new spaces opened up by the advent of modern digital technologies.
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