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The consulting process in action / Gordon L Lippitt, Ronald Lippitt
La Jolla, Calif. : University Associates, 1978
130 p. : illustrations ; 24 cm.
Ký hiệu phân loại (DDC): 658.46
This book is the accumulation of 35 years of work of the authors who have helped shape the training and development field. Teachers, trainers, consultants, and continual learners themselves, the authors share their repertoire of concepts, strategies, and techniques. The authors identify the six phases of almost any consultant-client working relationship: engaging in initial contact and entry; formulating a contract and establishing a helping relationship; identifying problems through diagnostic analysis; setting goals and planning for action; taking action and cycling feedback; and completing the contract. This book emphasizes the role of the consultant (internal or external) in an organizational setting. The reader will learn to recognize the most appropriate, effective, and credible route to solving almost any consulting conundrum. The use every chart, checklist, and reference in this work will improve your job performance. Learn to: recognize the phases in consulting; cope with ethical dilemmas; assess and evaluate your projects; consult in internal settings; facilitate change; and more.
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Visual consulting : designing & leading change / David Sibbet, Gisela Wendling
Hoboken, New Jersey : John Wiley & Sons, Inc, 2018
xix, 267 pages. : illustrations ; 18x26 cm.
Ký hiệu phân loại (DDC): 001
"Visualizationin your own imagination, on the wall, and with mediasupports any consultant who is learning to design and facilitate transformational change, leadership development, stakeholder involvement processes, and making sense of complex challenges. This book, from leaders in the field, shows you how. Building on Peter Blocks Flawless Consulting, it explains how to visually contract and scope work, gather data, provide feedback, plan interventions, implement, and support on-going sustainability in organizational and community settings. Unlike Blocks work, Visual Consulting addresses the challenging problems of guiding organizational and social change processes that involve multiple levels and types of stakeholders, with interests in both local and global environments. It demonstrates how visualization and design thinking can be used to get more creative and productive results that are owned by everyone. The practices described apply to organizational as well as diverse, cross-boundary consulting projects. In this book, you will. Learn powerful visual tools for all key stages of the consulting process, including marketing your services Understand the predictable challenges of change and how to successfully guide organizations and communities through them Learn how to collaborate with clients to get sustainable results Find tools for using visualization comprehensively, for both inner and outer work Successfully guide change in both organizations and communities The fourth installment in the Visual Facilitation series, this book teaches you how to activate the full range of visual tools, methods, and models to support stepping into successful, contemporary consulting relationships"
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