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Hospitality retail management : a unit manager's guide / Conrad Lashley
Oxford [England] ; Boston : Butterworth-Heinemann, 2000.
375 pages. : illustrations
Ký hiệu phân loại (DDC): 647.94068
Provides students and managers with a guide to managing units in hospitality retail organizations. This work shows managers and students how competitive advantage can be gained by adopting management techniques which are both 'tight and loose', and demonstrates how you can manage businesses with well-defined objectives.
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2
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Human resource management for the hospitality and tourism industries / Dennis Nickson
Amsterdam; London : Butterworth - Heinemann, 2007
320 p.
Ký hiệu phân loại (DDC): 647.940683
"Human Resources Management for the Hospitality and Tourism Industries takes an integrated look at human resource management (HRM) policies and. practices in the tourism and hospitality industries. Utilizing existing HRM theory and practice, it contextualizes it to the tourism and hospitality industries by looking at the specific employment practices within them, for example hotels, restaurants, travel services, visitor attractions, airlines;and many more."-
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3
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4
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Human resource management for tourism, hospitality and leisure : an International perspective / Tom Baum
London : Thomson Learning, 2006
x, 326 pages. : illustrations ; 25 cm.
Ký hiệu phân loại (DDC): 338.47
"Drawing on wide-ranging, international academic and application sources to illustrate the debates and vital issues that exist within people management in this sector, this book is designed to develop your critical understanding of why things operate in the manner that they do and how the international context creates diversity in the application of management principles."--Jacket.
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5
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