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Introduction to healthcare quality management / Patrice Spath, Kenneth A. DeVane
Chicago, Illinois : Gateway to Healthcare Management, 2023
xx, 396 pages : illustrations ; 27 cm.
Ký hiệu phân loại (DDC): 362.1068
Introduction to Healthcare Quality Management makes the topic approachable. It explains the fundamental principles and techniques of quality management in sufficient depth for readers to begin applying them, at an introductory level that does not overwhelm them. This updated fourth edition includes a new chapter that addresses the problem of stalled or failed improvement projects. Many case examples are included in the chapter to illustrate common causes of project failures together with guidance for achieving success. It also discusses how measurement systems can reinforce and sustain performance improvement. The sidebars, definitions, and references sprinkled throughout the chapters have been updated and expanded. Concise summaries and relatable examples from clinical, operational, and administrative settings have also been included. This updated edition of Introduction to Healthcare Quality Management is an invaluable resource that helps readers understand and apply the many complex elements of quality management in healthcare.
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Managing for quality and performance excellence / James R Evans; William M Lindsay
Boston, MA, USA : Cengage Learning, 2020
xxi, 702 pages : illustrations ; 27 cm.
Ký hiệu phân loại (DDC): 658.4
MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 11E helps you learn on your terms. This edition presents the latest developments in the field as you examine fundamental principles, criteria and the historic underpinnings of total quality. The authors provide a solid foundation for understanding and applying technical tools and performance excellence from an enterprise perspective. This digital resource gives you the flexibility to highlight key text, add notes and create custom flashcards. When it�s time to study, everything that has been flagged or noted can be gathered into an easily accessible guide. The Readspeaker feature reads text aloud, so you can learn on the go, wherever you are.
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3
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Modern analytical chemistry / David Harvey
Boston : McGraw-Hill, 2000
xvi, 798 pages, 8 pages of color plates : illustrations ; 27 cm.
Ký hiệu phân loại (DDC): 543
This introductory text covers both traditional as well as modern-day topics relevant to analytical chemistry. Its flexible approach allows instructors to choose their favourite topics of discussion from additional coverage of subjects such as sampling, kinetic method, and quality assurance.
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Production and operations management systems / Sushil Gupta, (Business scholar); Martin K Starr
Boca Raton : CRC Press, Taylor & Francis Group, 2014
xxxiv, 485 pages. : illustrations ; 24 cm.
Ký hiệu phân loại (DDC): 658.5
"This text provides an understanding of the manufacturing and operations functions as well as the processes of goods and service producers. Illustrating how operations relate to the rest of the organization, it will help readers develop a sense of managerial competence in making decisions in the design, planning, operation and control of manufacturing, production, and operations systems through examples and case studies. The text uses analytical techniques when necessary to develop critical thinking and to sharpen decision making skills. An accompanying website offers slides, lectures, Excel worksheets, and solutions to short and extended problem sets"
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