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Highly recommended : English for the hotel and catering industry / Rod Revell; Trish Stott Oxford : Oxford University Press, 1988 114 pages. : color illustrations Ký hiệu phân loại (DDC): 428.34 Offers practical communication skills for hotel and catering employees. This title emphasises on speaking and understanding English. It includes 28 units, which cover a range of topics, such as how to take bookings, dealing with enquiries and complaints, giving directions, methods of payment, names of dishes, and methods of cooking. Số bản sách:
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