Dòng Nội dung
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Impacts of Perceived Justice and Emotional Intelligence on Organizational Commitment and Organizational Citizenship Behavior / Nguyen Thi Thoa, Tieu Van Trang, Nguyen Thi Kim Ba // Tạp chí Kinh tế và Kinh doanh : JABES . - 2022. - tr. 80-89. - ISSN: 2734-9845



Ký hiệu phân loại (DDC): 658
How to motivate employees to commit to an organization and to have more voluntary, beneficial behaviors for the organization is an interesting topic for researchers and managers. Based on the theory of equity, the authors analyze the impacts of perceived justice and emotional intelligence on employees’ organizational commitment and organizational citizenship behaviors. The mixed research method is used to build a research model and to verify hypotheses with the data of 171 respondents working in different industries which deal with customers in HCM city. The partial least squares structural equation modeling (PLS-SEM) is used in order to explore the impacts of the two high order construct: Emotion intelligence and perceived justice on the organizational commitment, and then organizational citizen behavior (OCB). The research results show that all hypotheses are accepted. Perceived justice has a greater impacts on employees’ organizational commitment than emotional intelligence. In contrast, emotional intelligence has greater influences on employees’ OCB than perceived j ustice. Managers should establish a clear working process, offer opportunities for employees to express their feelings and recognize exactly employees’ contributions in order to improve the employees’ perception of fairness. Carefully selecting candidates and providing training programs are the best ways to increase employees’ emotional intelligence.
Số bản sách: (0) Tài liệu số: (1)
2
Xây dựng thang đo hành vi công dân trong tổ chức của giáo viên trung học cơ sở tại Thành phố Hồ Chí Minh : Phan Thị Cẩm Giang // Giáo dục Thành phố Hồ Chí Minh . - 2024-1. - tr. 51-57. - ISSN: 2354-0753



Ký hiệu phân loại (DDC): 303.38
Organizational citizenship behavior is considered as secondary, voluntary, work-related behaviors. Based on Organ (1988) and Podsakoff (2000) models of organizational citizenship behavior, this study develops and confirms the organizational citizenship behavior scale in the lower secondary education environment. The method of studying text documents was used to develop a new scale suitable for the Vietnamese context. The research results determine the scale of teacher's behavior, including the level of behavior in the teacher's organization towards school benefits (including behavior towards school development and towards voluntarily complying with the principles of professional groups/schools) and the level of behavior in teachers' organizations towards personal benefits (individuals oriented towards students, parents, colleagues, and self-help). The research results show that it is necessary to build a scale of civic behavior in educational organizations of secondary schools with appropriate characteristics in the Vietnamese context.
 Số bản sách: (0) Tài liệu số: (1)