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Critical incident stress management in aviation / Jörg Leonhardt; Joachim Vogt London : Routledge, 2016. xiv, 180 pages. : illustrations ; 24 cm. Ký hiệu phân loại (DDC): 155.965 Critical incident stress management (CISM) is a well-established method in crisis intervention. This book describes the various methods and elements of the CISM model, as well as their interventions. It details CISM training and courses, and features a case study based on the Uberlingen incident of 2002. Số bản sách:
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