In life and work, we all have to face difficult conversations: when conflicts flare up, when emotions run high, or when important decisions have to be made. The Art of Negotiation is a book that helps you turn those tense moments into opportunities to understand, connect, and achieve positive results.

The special point of the book lies in the author's method of controlling emotions, especially anger , so as not to get caught up in useless arguments. Instead, you will learn how to listen, ask questions at the right time, maintain composure and skillfully guide the conversation in a constructive direction.

The book is also presented with many practical examples and specific situations from family, office to business negotiations, helping readers easily apply them to daily life.

Who should read this book?

• Working people : want to improve communication skills, conflict management in the office environment.
• Managers and leaders : need to lead important dialogues and create consensus within the group.
• Couples, parents : want to maintain family bonds through healthy communication.
• Anyone : looking for solutions to control emotions and build better relationships.

This is not only a guide to the art of negotiation, but also the secret to a balanced and effective life . Reading the book, you will realize: just by changing the way you talk, you can change both the relationship and the results achieved.

______________________________________________________________

 Books are available at NTTU Library: Lending Warehouse Q12

 We invite readers to borrow and refer to the documents.

#SachHayCanBanDoc #TodaySachVietNam #ThuvienNTTU #SachHayMoingay #NTTU