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Managing Quality of Life in Tourism and Hospitality : Best Practice / Stefan Kruger, Muzaffer Uysal, M. Joseph Sirgy
Wallingford : CABI, 2018
185 page. : illustration ; 25 cm.
Ký hiệu phân loại (DDC): 338
Quality-of-life research in tourism and hospitality has gained much momentum and can be classified in terms of three major categories: (1) quality-of-life research that focuses on tourists/guests and the impacts of specific tourism and hospitality programs on the overall quality of life of tourists/guests. (2) Quality-of-life research that focuses on employees of tourism/hospitality firms, such as the impact of work-life balance programs on front line service employees of hotels and (3) quality-of-life research that focuses on tourist communities including the impact of green community programs on the quality of life of residents of tourist communities.
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