Dòng Nội dung
1
Research methods for organizational studies / Donald P. Schwab
Mahwah, N.J. : Lawrence Erlbaum Associates, 1999
xxiv, 429 pages : illustrations
Ký hiệu phân loại (DDC): 302.35072
Beautifully written and thoroughly class-tested, this practical text provides students of management and organizational studies with clear guidelines for conducting real-world research. Unusually applied, it provides tools with which to do research (data sets and statistical software) and discusses application issues typically missing from other research texts--for example, cleaning data, addressing missing data, coding data, and transforming data. It also provides numerous exercises for solving applied research problems. Among the more notable features are the following: Organizing Model-Two organizing figures (carried throughout the text) imbue discussions with an unusual degree of clarity and coherence. The first illustrates the mutual relationship between the three main research activities-design, measurement, and analysis. The second illustrates how conceptual validity is the major criterion for evaluating empirical research outcomes and procedures. Flexibility-This book accommodates the wide variation in background that students bring into this course. In addition to the first 15 chapters which introduce basic research topics, the final section contains four chapters that extend the discussion of some basic topic.
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2
Service management : The new paradigm in retailing / Jay Kandampully
New York : Springer Science, 2012
xxxii, 315 pages. : illustrations (some color) ; cm.
Ký hiệu phân loại (DDC): 658.87
With a growing understanding of service as a phenomenon and perspective of business and marketing, retailers are increasingly seeing the need to transform from distribution of products to service providers. This book includes considerable insight regarding the importance of the service perspective and how it can be implemented in retailing.
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3
The new microfinance handbook : a financial market system perspective / Joanna Ledgerwood, Julie Earne, Candace Nelson
Washington, DC : World Bank, 2013
xxiv, 504 pages : illustrations
Ký hiệu phân loại (DDC): 332
The object of this book is to provide a strategic guide to help assess the financial service needs of the poor and to determine how a diversified financial sector can address these needs. The book aims to facilitate access to and usage of financial products and services. that genuinely meet the many needs of the poor through various sustainable financial service providers.
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