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Communication Skills in Pharmacy Practice / Robert Beardsley
Philadelphia : Wolters Kluwer, 2008
267 pages. ; 23 cm.
Ký hiệu phân loại (DDC): 615.1
The Fifth Edition of Communication Skills in Pharmacy Practice helps pharmacy and pharmacy technician students learn the principles, skills, and practices that are the foundation for clear communication and the essential development of trust between them and their future patients. This text's logical organization guides students from theory and basic principles to practical skills development to the application of those skills in everyday encounters. Sample dialogues show students how to effectively communicate and practical exercises fine tune their communication skills in dealing with a variety of sensitive situations that arise in pharmacy practice
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